Return & Refund Policy
Products are returnable only if they are received damaged, missing, or spoiled.
Conditions for return/replacement:
- For damaged or missing products: Notify us within 3 days of delivery.
- For spoiled products: Notify us within 3 days of delivery.
- Provide your order number, invoice image, outer box image, product images, and an opening box video.
- Only the affected item will be replaced in case of multiple-item shipments.
Notes:
- We do not accept returns for taste, texture, colour, or aroma differences due to natural handmade production.
- Refunds are not provided; we will replace products after verification.
- Once shipped, orders cannot be cancelled.
Contact:
Email: info@patelfoodsindia.in